Terms & Conditions

Terms & Conditions


The current Coronavirus situation changes daily, and the law may prevent us from opening our shop, receiving stock from our warehouse or shipping stock to our customers. We have no control over these events. Where your order is affected by these changes, we will keep you informed. We will, of course, give you the option to cancel your order if we are unable to meet our commitments to you.

Dye lots

We will always attempt to provide matching dye lots when you buy multiple products. Where that is not possible due to our stock levels, we will contact you to discuss your options.

Stock levels

We are operating the internet shop from the same stock as our shop. Rarely it may happen that an item is out of stock by the time we process your internet order. If this happens, we will contact you to discuss alternatives or arrange a prompt refund.

Accuracy of Information on the Site

We do our best to ensure that information on HighStreetHaberdashery.co.uk is complete, accurate and current. Despite our efforts, however, information on the site may occasionally be inaccurate, incomplete or out of date. For that reason, all specifications, products, descriptions and prices of products on the site are subject to change at any time without notice. We will make all reasonable efforts to accurately display the attributes of our products, including the applicable colours. However, the actual colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours. We do not warrant the accuracy of completeness of the information, content or materials provided through the site.

The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

Terms of Sale

By placing an order with us, you are (i) offering to purchase a product, (ii) representing that you are of legal age to form a binding contract, and (iii) representing that all information you provide to us in connection with such order is true and accurate and you are an authorised user of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you.

Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept, modify or decline your order, or any portion thereof, even after your receipt of an order confirmation from us, for any reason whatsoever. We reserve the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we will credit your account in the amount of the incorrect price.

Payment terms

High Street Haberdashery accepts payment by credit card, debit card or gift vouchers. Full refunds will only be provided if the goods returned are not as described. We reserve the right to provide partial refunds or refunds in voucher form as a courtesy where we are not obligated by law to provide a full refund. This may be because goods are not returned in the condition they were sent.